Privacy Policy

Pop Education Pty Ltd is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Overview

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner.

What is Personal Information, and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.

This information is collected through correspondence, telephone, email, our website (popeducation.com.au), media, publications, publicly available sources, and third parties.

We collect this information to provide our services, communicate with clients, and conduct marketing. It may also be used for secondary purposes closely related to the primary purpose where reasonably expected.

Sensitive Information

We only use sensitive information for the purpose for which it was obtained, a directly related secondary purpose, with your consent, or where required by law.

Third Parties

Where practicable, we collect Personal Information only from you. However, we may also receive it from third parties. In such cases, we will take reasonable steps to ensure you are made aware of this.

Disclosure of Personal Information

Your Personal Information may be disclosed where you consent, or where required or authorised by law.

Security of Personal Information

We take reasonable measures to protect your information from misuse, loss, or unauthorised access. Information no longer needed will be securely destroyed or de-identified. Most information is retained for at least seven years.

Access to Your Personal Information

You may request access to the information we hold about you. Requests should be made in writing. We may require identification before releasing information. There is no fee for access requests, though an admin fee may apply for copies.

Maintaining Information Quality

We take reasonable steps to ensure your information is accurate and up to date. Please notify us if you find any inaccuracies so we can update our records promptly.

How We Use Cookies

Cookies help us analyse web traffic and tailor website experiences. They do not give us access to your computer. You may choose to accept or decline cookies in your browser settings, though declining may limit functionality.

Third-party advertisers may also use cookies under their own policies, for which we hold no responsibility.

Policy Updates

This Privacy Policy may change periodically and will be updated on our website as necessary.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about our Privacy Policy, please contact us at:

Email: admin@popeducation.com.au